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Portal:Customer Service Design Patterns
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Revision as of 10:53, 8 December 2020
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Pega Customer Service transforms the way customers are served in digital channels, in the contact center and in the field by enabling clients to differentiate their brands through world-class service experiences that are proactive, frictionless and omni channel.
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Overview
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Design Patterns
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There are no design patterns for the capabilities
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Knowledge Management
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There are no design patterns for this featured capability
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Pega Call
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There are no design patterns for this featured capability
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Chat and Messaging
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There are no design patterns for this featured capability
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Interaction Management
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There are no design patterns for this featured capability
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Customer Composite (360)
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There are no design patterns for this featured capability
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Service Cases/Tasks
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There are no design patterns for this featured capability
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Self Service Mashup
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There are no design patterns for this featured capability
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Performance
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There are no design patterns for this featured capability
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Industry
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There are no design patterns for this featured capability
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