Difference between revisions of "Portal:Customer Service Design Patterns"

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Portal:Customer Service Design Patterns
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Tag: Visual edit: Switched
Tag: Visual edit: Switched
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*[[Creating new email channels in customer service]]
 
*[[Creating new email channels in customer service]]
 
*[[Efficient Wrap-up in Customer Service]]
 
*[[Efficient Wrap-up in Customer Service]]
*[[Building a Taxonomy for Pega Knowledge]]
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*[[Creating a Self-Service application for Pega Customer Service]]
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*[[Interaction Portal UX and upgrades - What can I change?]]
 
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* [https://community.pega.com/knowledgebase/articles/whats-new-pega-crm-suite-8/pega-customer-service What's new in Customer Service]  
 
* [https://community.pega.com/knowledgebase/articles/whats-new-pega-crm-suite-8/pega-customer-service What's new in Customer Service]  
 
*[https://community.pega.com/knowledgebase/products/customer-service Customer Service Knowledgebase]
 
*[https://community.pega.com/knowledgebase/products/customer-service Customer Service Knowledgebase]
* [https://community.pega.com/knowledgebase/documents/pega-customer-service-and-pega-sales-automation-85-installation-guide Install Guide]
+
* [https://community.pega.com/knowledgebase/articles/pega-customer-service-implementation-guide/85/pega-customer-service-implementation-guide Implementation Guide]
 
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Revision as of 23:00, 7 December 2020

thumb text-top Pega Customer Service transforms the way customers are served in digital channels, in the contact center and in the field by enabling clients to differentiate their brands through world-class service experiences that are proactive, frictionless and omni channel.

Overview
Featured Patterns
Knowledgebase Links
Featured Capabilities
Design Patterns
Knowledge Management
Pega Call
Chat and Messaging
Interaction Management
Customer Composite (360)
Service Cases/Tasks
Self Service Mashup
Performance
Industry