Difference between revisions of "Portal:Customer Service Design Patterns"

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Portal:Customer Service Design Patterns
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Tag: Visual edit: Switched
Tag: Visual edit: Switched
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* [[#cust_comp|Customer Composite (360)]]               
 
* [[#cust_comp|Customer Composite (360)]]               
 
* [[#int_manage| Interaction Management]]  
 
* [[#int_manage| Interaction Management]]  
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* [[#serv_Case|Service Cases/Tasks]]             
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* [[#self_serv| Self Service Mashup]]
 
* [[#indy| Industry]]  
 
* [[#indy| Industry]]  
 
|}
 
|}
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|mainlabel=Customer Service Patterns |+width=40%
 
|mainlabel=Customer Service Patterns |+width=40%
 
|?Capability/Industry Area |+width=14%
 
|?Capability/Industry Area |+width=14%
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|?Description |+width=40%
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|?Version as of=Version |+width=6%|+align=center
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|format=broadtable
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|headers=plain
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|class=wikitable sortable
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|limit=999
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}}
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|}
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{| class="wikitable"
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|+
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! style="width: 1680px;background:white;border-top-color: #127a80;;border-top-style:solid;border-top-width:10px;font-size:large;color:#00457c;" id="int_manage" |Interaction Management
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|- style="vertical-align: top;background:white;"
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|
 +
{{#ask:[[Class::Design pattern]] [[Approval status::approve]] [[Application::Customer Service]] [[Capability/Industry Area::Interaction Management]]
 +
|mainlabel=Design Patterns |+width=54%
 +
|?Description |+width=40%
 +
|?Version as of=Version |+width=6%|+align=center
 +
|format=broadtable
 +
|headers=plain
 +
|class=wikitable sortable
 +
|limit=999
 +
}}
 +
|}
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{| class="wikitable"
 +
|+
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! style="width: 1680px;background:white;border-top-color: #127a80;;border-top-style:solid;border-top-width:10px;font-size:large;color:#00457c;" id="cust_comp" |Customer Composite (360)
 +
|- style="vertical-align: top;background:white;"
 +
|
 +
{{#ask:[[Class::Design pattern]] [[Approval status::approve]] [[Application::Customer Service]] [[Capability/Industry Area::Customer Composite / 360]]
 +
|mainlabel=Design Patterns |+width=54%
 
|?Description |+width=40%
 
|?Description |+width=40%
 
|?Version as of=Version |+width=6%|+align=center
 
|?Version as of=Version |+width=6%|+align=center

Revision as of 15:22, 7 December 2020

thumb text-top Pega Customer Service transforms the way customers are served in digital channels, in the contact center and in the field by enabling clients to differentiate their brands through world-class service experiences that are proactive, frictionless and omni channel.

Overview
Featured Patterns
Knowledgebase Links
Featured Capabilities
Design Patterns
Knowledge Management
Pega Call
Chat and Messaging
Design Patterns
Interaction Management
Customer Composite (360)
Interaction Management
Customer Composite (360)
Industry