Pega Customer Decision Hub™ Design Patterns

From PegaWiki
Portal:Customer Decision Hub Design Patterns /
Revision as of 10:20, 11 December 2020 by Marco Looy (talk | contribs) (Display title)
Jump to navigation Jump to search


thumb text-top Pega Customer Decision Hub leverages Pega’s AI and Decision Management engine to deliver a system that delivers real-time next best actions for our clients’ customers across Mobile, Web, E-Mail, SMS, and other channels. Customer Decision Hub design patterns provide best practices for making 1:1 customer engagement implementation projects run in an optimal, scalable and performant way. They include best practices on configuring customer data models, organizing business structures, defining engagement policies, extending the next-best-action strategy framework, integrating with external channels, configuring the adaptive and predictive models, Cassandra and many more.

Overview
Featured Patterns
Knowledgebase Links
Design Patterns