Difference between revisions of "Portal:Customer Service Design Patterns"

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Portal:Customer Service Design Patterns
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Revision as of 13:16, 8 December 2020

thumb text-top Pega Customer Service transforms the way customers are served in digital channels, in the contact center and in the field by enabling clients to differentiate their brands through world-class service experiences that are proactive, frictionless and omni channel.

Overview
Featured Patterns
Knowledgebase Links
Featured Capabilities
Design Patterns

There are no design patterns for the capabilities

Knowledge Management

There are no design patterns for this featured capability

Pega Call

There are no design patterns for this featured capability

Chat and Messaging

There are no design patterns for this featured capability

Interaction Management

There are no design patterns for this featured capability

Customer Composite (360)

There are no design patterns for this featured capability

Service Cases/Tasks

There are no design patterns for this featured capability

Self Service Mashup

There are no design patterns for this featured capability

Performance

There are no design patterns for this featured capability

Industry

There are no design patterns for this featured capability