Difference between revisions of "Portal:Customer Decision Hub Design Patterns"
Portal:Customer Decision Hub Design Patterns
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| − | * [https://community.pega.com/knowledgebase/articles/pega-customer-decision-hub | + | * [https://community.pega.com/knowledgebase/articles/pega-customer-decision-hub-product-overview/85/pega-customer-decision-hub-85-product-overview] |
| − | * [https://community.pega.com/knowledgebase/products/customer-decision-hub | + | * [https://community.pega.com/knowledgebase/products/customer-decision-hub] |
| − | * [https://community.pega.com/knowledgebase/articles/pega-customer-decision-hub- | + | * [https://community.pega.com/knowledgebase/articles/pega-customer-decision-hub-release-notes/85/pega-customer-decision-hub-release-notes-85] |
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Revision as of 18:41, 11 February 2021
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Pega Customer Decision Hub™ leverages Pega’s AI and Decision Management engine to deliver a system that delivers real-time next best actions for our clients’ customers across Mobile, Web, E-Mail, SMS, and other channels. Customer Decision Hub design patterns provide best practices for making 1:1 customer engagement implementation projects run in an optimal, scalable and performant way. They include best practices on configuring customer data models, organizing business structures, defining engagement policies, extending the next-best-action strategy framework, integrating with external channels, configuring the adaptive and predictive models, Cassandra and many more. |
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