Difference between revisions of "Portal:Customer Decision Hub Design Patterns"

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Portal:Customer Decision Hub Design Patterns
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*[[Business operations in 1:1 customer engagement]]
 
 
*[[Business As Usual Process Flow in Operations Manager and CDH]]
 
*[[Business As Usual Process Flow in Operations Manager and CDH]]
*[[Adobe Campaign Classic Integration with Pega Customer Decision Hub]]
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*[[Migrating from Unica campaign to Pega's Next-Best-Action paradigm]]
*[[Importing and exporting data in Pega Customer Decision Hub]]
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*[[Planning your Pega Customer Decision Hub environment]]
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*[[Accessing a customer’s interaction history with the CustomerOfferHistory REST service]]
 
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Revision as of 09:51, 20 May 2021


thumb text-top Pega Customer Decision Hub™ leverages Pega’s AI and Decision Management engine to deliver a system that delivers real-time next best actions for our clients’ customers across Mobile, Web, E-Mail, SMS, and other channels. Customer Decision Hub design patterns provide best practices for making 1:1 customer engagement implementation projects run in an optimal, scalable and performant way. They include best practices on configuring customer data models, organizing business structures, defining engagement policies, extending the next-best-action strategy framework, integrating with external channels, configuring the adaptive and predictive models, Cassandra and many more.

Overview
Featured Patterns
Knowledgebase Links
Design Patterns