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Additional resources

To discover the current technical documentation for Pega products, explore the course offering, or learn the style guidelines, see the following resources:

Useful resources

Page	URL	Description
Pega Community	https://community.pega.com/	Discover our vast portfolio of detailed feature descriptions, step-by-step procedures, interactive tutorials, and implementation guides for Pega products.
Pega Academy	https://academy.pega.com/	Explore our growing list of missions, add one to your dashboard, and start learning exactly what you need, when you need it. Earn industry-recognized Pega certifications to demonstrate your commitment to excellence while keeping you in-demand.
Pega Collaboration Center	https://collaborate.pega.com/	Build working relationships, ask questions, share unique experiences, and solve problems with the experts.

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A data structure that holds name-value pairs. Pages are stored in the system memory or in the database. Various types of pages are defined in the system, such as data pages that are created when the data is referenced, named and unnamed pages, parameter pages, clipboard pages, and so on. Every unit of information in an application is a pairing of a name and a value, known as a data element. For example, a data element that stores the email address of a customer has the name "email," and the value "john.smith@company.com." Pages store data elements so that the application can use it to process the case.

A capability that you implement in your application. By defining features that are linked to rules and work items, you can improve the traceability of capabilities to their respective implementations.

The smallest element of your business process, a step represents a single task. A step can be a user action, such as collecting information from a customer, or an automation that an application performs, for example, sending an email to a customer when a business process reaches resolution. When you visualize your work, you order steps in a sequence that communicates what actions are required to reach your business objective. You can select from a wide choice of steps to ensure that you reach your goals in the most efficient way.

One of the following UI elements:

- A centralized workspace that displays operational information about your application and key performance indicators, such as the number of assigned items or the average time to resolve a case. A dashboard can include charts, reports, worklists, and other widgets.

- A single webpage that shows the current status and ongoing trends of your organization’s behavior. This data helps you to make informed decisions and guides you to specific investigations or outcomes.