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Improve sales rep productivity by synching Pega Sales Automation with Microsoft Exchange / ← Improving the sales rep productivity by using the Microsoft Exchange sync technology in Pega Sales Automation

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== General recommendations for synchronization activities == The following are the main recommendations for all synchronization capabilities: * Based on your customer’s business needs, in App Studio, you must configure a setting for the number of past days that you want to sync. * In App Studio, it is recommended to set the batch size range to <code>1-512</code>. * Notification frequency – In App Studio, enter the number of minutes to use as the maximum timeout value before canceling the synchronization and sending the email synchronization failure email notification. The application retries the synchronization until the timeout limit is reached. For optimal performance, enter <code>30</code> in the Notification frequency field. * For cloud configuration requirements, see the Pega Community article on [https://community.pega.com/knowledgebase/articles/pega-sales-automation/cloud-configuration-requirements-pega-sales-automation-calendar-synchronization-microsoft-exchange Cloud configuration requirements for Pega Sales Automation calendar synchronization with Microsoft Exchange.]

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