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How to use OCR and NLP to dramatically simplify customer experiences / ← Enabling service cases to smartly extract content from images using Pega NLP and Google Vision

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== Demonstration == The [https://community.pega.com/knowledgebase/articles/pega-customer-service-communications/guided-internet-setup-microjourney Guided internet service Microjourney] in Pega Customer Service for Communications makes use of Pega’s artificial intelligence features, such as natural language processing and OCR, to help customers effortlessly enter their cable modem details during internet service setup.

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