To view the work queues in your application, open the Dev Studio > Case Management > Work Management > Work queues landing page.
This is a deprecated term for what is now known as the work queue.
This is a deprecated term for what is now known as the work queue.
This is a deprecated term for what is now known as the work queue.
This is a deprecated term for what is now known as the work queue.
A list of open assignments for a group of users. Assignments stay in the work queue until a user assigned to the work queue selects an assignment, or a manager sends an assignment in the work queue to a specific user. By associating many users with a single work queue, you ensure that even if individual workers are busy with other tasks, the work is processed efficiently.
To view the work queues in your application, in Dev Studio, open the Case Management > Work Management > Work queues landing page.
A business solution that automates workflows in your organization. Multiple, unrelated applications can be hosted in the same system. You create an application by running the New Application wizard.
A method of delivering goal-oriented results by handling business cases from start to a resolution and combining human actions with digital automations. In case management, you use data and people that are involved in a business process to visualize and model work, so that you can prepare a set of actions that lead to your objective. For example, you can model a process of approving candidates after reviewing job applications, from collecting documents from a candidate, through the job interview, to the final approval.
A single source of information that presents categorized content, such as tabs or tools. You can access information on a landing page with focus on a single category that you want to select. A number of landing pages can be accessed right at the launch of your application. For example, on the Application Quality landing page, you can view the health of your current application and identify improvements to make before you deploy an application.