Difference between revisions of "Glossary:Empathy mapping"

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{{Glossary item
 
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|Term= Empathy Mapping, empathy mapping
 
|Term= Empathy Mapping, empathy mapping
|Definition= Empathy mapping is a simple technique to ensure a human-centered focus during a Design Sprint. Users are interviewed and observed in the context of their environment as they perform real tasks; the user narrates what they are doing as they complete the task, the observer asks questions to gain insight into the discrete steps and get to the underlying thought process.
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|Definition= A technique that ensures a human-centered focus during a Design Sprint. Users are interviewed and observed in the context of their environment as they perform real tasks; the user narrates what they are doing as they complete the task, the observer asks questions to gain insight into the discrete steps and get to the underlying thought process.
 
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Revision as of 12:26, 8 December 2020



Empathy Mapping, empathy mapping
A technique that ensures a human-centered focus during a Design Sprint. Users are interviewed and observed in the context of their environment as they perform real tasks; the user narrates what they are doing as they complete the task, the observer asks questions to gain insight into the discrete steps and get to the underlying thought process.