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Adding new circumstance types in the Manage Customer Circumstance Microjourney / ← 6 Steps to add new circumstance type in Manage Customer Circumstance Microjourney

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=== Step 2. Add a new section to capture the details of the new circumstance type === The ''CaptureCircumstanceDetailsExtn'' section helps with adding new sections to capture required information for newly added circumstance types. You can embed one section for each new circumstance type and load them conditionally. Refer to the pattern followed in the ''CircumstanceDetails'' section by default. If you need to add only one new circumstance type, you can add the required fields to the ''CaptureCircumstanceDetailsExtn'' section itself.

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