Glossary:Problem assignment

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Problem Assignment, problem assignment
An assignment that remains open for a long time or references a work object or rule that is no longer available. When either of these conditions is detected, the assignment status (the Assign-.pyAssignmentStatus property) is changed to Error.

Problem assignments, or assignments in error, require review and analysis. To research problem assignments, use the available reports by clicking Configure > Case Management > Tools > Work Admin > Worklist Assignment Errors.