Glossary:Parent case type

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Parent Case Type, parent case type
A case type that sums up results of supporting business processes to lead to an ultimate, expected goal. Pega Platform refers to the supporting processes as child case types. For example, if your parent business process is to review car accident insurance claims, then reviewing bodily injury and vehicle damage claims are child case types. By creating parent case types, you can resolve complex and multifactored business processes by reusing smaller, modular child case types. For greater flexibility, you can start working on a child case type only when it is applicable to your current business needs. As a result, you save time and make your application relevant in various scenarios.