Glossary:Interested party

From PegaWiki
Jump to navigation Jump to search



Interested Party, interested party
A work party whose role is to receive information about a case. This party does not actively participate in processes or directly influence the outcome of the work.

For example, the spouse of a cardholder can be an interested party in a credit card dispute. By default, you can associate more than one interested party with a case type in your application.