Glossary:Inbound email processing

From PegaWiki
Jump to navigation Jump to search



Inbound Email Processing, inbound email processing
A utility for managing the email messages that you receive in your application. When an email message arrives, Pega Platform reads the message, pulls it into your application, and creates a work item.

For example, you can configure your application to create cases based on the information in the body of inbound email messages.