Glossary:Child case type

Child Case Type

A supporting business process that adds up to your main business goal and that you need to resolve before you reach our ultimate objective.

For example, a business process that represents hiring a job candidate can only be resolved after child case types for running a background check and conducting a job interview are completed. By using child case types, you save time and increase flexibility of your application, because you can reuse individual child case types in different scenarios.

A supporting business process that adds up to your main business goal and that you need to resolve before you reach our ultimate objective. For example, a business process that represents hiring a job candidate can only be resolved after child case types for running a background check and conducting a job interview are completed. By using child case types, you save time and increase flexibility of your application, because you can reuse individual child case types in different scenarios.

An interval of time that is defined in a service-level agreement. It is the suggested resolution time for an item, such as a case or stage.

A business solution that automates workflows in your organization. Multiple, unrelated applications can be hosted in the same system. You create an application by running the New Application wizard.